Shipping policy

When can I expect my order?
Our average delivery time is 7 to 10 business days.

The estimated delivery time has passed.
In 99% of cases, orders are delivered within the expected delivery time. Unfortunately, the delivery process can sometimes be delayed because we are out of stock. When we are out of stock, the delivery time can be delayed by 2 to 3 days. If your package is lost by the delivery carrier, we will of course ensure that a new package is sent to you.

How much are the shipping costs?
With us, you can always enjoy FREE shipping with a Track & Trace number. We work together with UPS for all deliveries.

Where do you ship?
We currently ship to all U.S. states. Delivery times may vary slightly depending on your location.

How can I track my order? Where can I find my Track & Trace code?
You can find your Track & Trace code in the order confirmation email you received after purchase. Track your order by entering your email address and order number.

If you have any questions, please contact our customer service team at:
📧 help@trypridewell.com